We put significant effort into choosing our presents and unusual gifts which children enjoy and they - and we - think are fun. We go to toy shows, and we're attentive to what toys are popular with kids. Trust us, we know. If they already have our brilliantly chosen present, tell us and we will change it! How cool is that?
Orders for our presents placed before 4pm EST Monday to Friday are shipped the same day. As we are shipping from Maryland, "Standard Delivery" normally takes 2 to 4 business days on the East Coast and 4-6 business days on the West Coast. Please note: We don't ship on weekends, and some holidays, so anything ordered after 4pm Friday will normally be shipped on Monday.
For any delivery problem, please let us know immediately. Since carriers sometimes leave packages with neighbors or in a safe place, please check if this has happened. We have also known forgetful partners to take in packages and hide them.
No. You only receive an Order Confirmation by email, with all the details. We do not put any paperwork in the box, because most of our presents go straight to the child which saves you doing all the work - that is what Wicked Uncle is all about. As well as being the best place to buy Gifts Kids Love.
Yes, we have a colorful selection of gift wrap for our curated presents which you can add for a small fee. You can select this option during the checkout process. It looks as good as if you would have done it yourself, or better.
You can write a free gift message or purchase a unique handwritten greeting card. Plus, every package always includes a special Wicked Uncle 'Thank You' postcard with your name and address already on it. So gratitude comes included!
In addition to your legal rights, you can return goods if you simply change your mind within 30 days of purchase. We ask you to cover the cost of postage for returning an unwanted present. If there is a problem with any of our products or our service, please let us know and we will sort it out.
You don't have to fill out forms or get a returns number. Please include your name, telephone number and email, so we know who sent it. It is useful to get proof of postage.
Our address is:
Wicked Uncle, 10227 Southard Drive, Beltsville MD 20705
We ask you to cover the cost of postage for returning an unwanted present.
Any problems or queries, email us at support@wickeduncle.com
Even if you buy a really cool present, or particularly brilliant toy, they still want a card - unreasonable but true. Our cards are handwritten to create personal connections.
No, each order can only go to a single delivery address. We used to do it, but it was over-complicated and prone to error. So, we made it simple — we can keep all your details so placing two separate orders is really fast.
If you buy something from the 6 year old boys' toys section, we assume the birthday is imminent. We then send you a reminder at about the same time next year to buy a present for a 7 year old boy. We also put clever age-related present suggestions into the email. And you can enter all the birthdays you can think of into the Reminders section in My Account.
No, we only send packages within the Continental USA at present. We hope to add Canada shortly. However our sister company www.wickeduncle.co.uk does deliver in the UK.
So people can find what they are looking for faster. We separate age and gender to make it easier for our customers to select a present. Many presents are in both genders, but our age categories are sorted by popularity and this is very different for Boys & Girls. The order of popularity is determined solely by our customers' purchases.
If people do not want to buy the popular items, because they are 'too pink', then there is still an excellent choice of presents available - they are just further down the page. If something is in one gender section, but not in another, it is almost certainly because we have tried it and it didn't sell, it just wasn't a popular choice.
If you would rather see all the presents in an age category, just select "All" and then choose the age.
We use the information for the purpose of fulfilling your orders and reminding you about birthdays. We also send emails out on a regular basis with details of new and interesting stuff and reminding you about important events, like the Holiday Season.
Wicked Uncle is rated 99 out of 100 for Customer Service based upon 7943 reviews.
