Privacy Policy

Introduction

Welcome to Wicked Uncle’s Privacy Policy.

Wicked Uncle respects your privacy and is committed to protecting your personal data. This privacy policy (together with our terms and conditions) explains how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services. It also tells you about your privacy rights and how the law protects you.

1 Who We Are

1.1 We are Wicked Uncle, and our registered address is Wicked Uncle, 10227 Southard Drive, Beltsville, MD 20705.

1.2 Your data is stored and used by Wicked Uncle. You can contact us on 020 7099 3649 between 9am and 4pm Monday – Friday. You can also email us at support@wickeduncle.com. Our website is www.wickeduncle.com.

2 The Type of Personal Data We Collect

2.1 When you use our website or place an order with Wicked Uncle, we may collect the following:

  • 2.1.1 Your name and surname;
  • 2.1.2 Your email address and contact number;
  • 2.1.3 Your correspondence address;
  • 2.1.4 IP address;
  • 2.1.5 Your payment details; and
  • 2.1.6 Any other personal data which you supply us when making an order or otherwise using our services.

2.2 We also collect data about you via cookies. A cookie is a small piece of data which will be stored on your computer or other device used to access our website. We use cookies to keep products stored in your basket if you want to buy them at a later time and to ensure that the website is functioning correctly. You can set your browser to refuse all or some browser cookies, but if you disable or refuse all cookies some parts of our website may become inaccessible or not function properly.

3 How We Get the Personal Data and Why We Have It

3.1 Most of the personal data we process is provided to us directly by you to allow us to fulfil orders you have placed, to contact you about your orders and, should you agree we may do so, to keep you informed of any future products we believe you may be interested in and to provide our birthday reminder service. If you are a Wicked Uncle Club member, your data may be used to provide membership benefits.

3.2 We will only use your personal data where the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • 3.2.1 Where we need to perform the contract we are about to enter into or have entered into with you (i.e. when you purchase something via our website);
  • 3.2.2 Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; and
  • 3.2.3 Where we need to comply with a legal or regulatory obligation.

3.3 Generally, we rely on consent as a legal basis for processing your personal data only in relation to sending marketing or reminder communications to you via email. You are able to withdraw your consent at any time by contacting us at support@wickeduncle.com.

4 How We Store Your Personal Data

4.1 Your personal data is stored securely and we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

4.2 The appropriate retention period for personal data is determined on a risk-sensitive basis.

5 Your Data Protection Rights

5.1 Under data protection law, you have the right to object to the processing of your personal data in certain situations and for marketing purposes at any time. You can do so by contacting us via email at support@wickeduncle.com.

5.2 You also have the right to:

  • 5.2.1 Access data held about you;
  • 5.2.2 Ask us to rectify personal information you think is inaccurate or incomplete;
  • 5.2.3 Ask us to erase your personal information in certain circumstances;
  • 5.2.4 Restrict the processing of your personal information in certain circumstances;
  • 5.2.5 Object to the processing of your personal information in certain circumstances; and
  • 5.2.6 Transfer your personal information to another entity.

6 How To Complain

6.1 If you have any concerns or questions about the use of your personal information, please do contact us at support@wickeduncle.com and we will do our best to assist you.

dependable

There were no mix-ups or disappointments, just smooth sailing from order to delivery. I’ll be ordering again very soon.

Recent Customer 20 Feb 2025

Good choice

Good selection of toys, etc., shipping prompt , reliable

Recent Customer 20 Feb 2025

Love this Site!

Easy and shipping was great

Joi Rowe 19 Feb 2025

Bungee balls

Very disappointed. I won’t order again. After several orders, I give up. Poor quality products. The latest order was for four bungee balls. Upon opening two of thepackages, the strings immediately detached from the ball. The third one detached after two days of play.Our Response:We're sad to see your review, as you've been ordering from us for a few years with no complaints. The length of elastic that attaches the Bungee Ball to the wrist strap is designed to be adjusted. It comes loosely tied for this reason, and may appear to have come loose – you can simply cut and re-tie it to fit. We will also reach out via email to ensure there isn't a problem with your order.

Recent Customer 19 Feb 2025

Wonderful customer service!

They went the extra mile to make sure my delivery got to it's destination for Valentines day after delivery service returned to WU because my grandson's name was not on apartment lease.

Recent Customer 19 Feb 2025

I look at it to get something for my grandson. Of course I bought him two things!

Recent Customer 19 Feb 2025

made a 7 year old boy very happy

Interesting selection of toys and games. Love that they are searchable by age and gender. Very timely delivery.

Ann M Fox 18 Feb 2025

Excellent gift ideas

All excellent Great gift idea you posted on email

Recent Customer 18 Feb 2025

Very cheaply made cracker jack junk

The service was ok. Merchandise was cheesey and embarrassing. Obvious Chinese junk. A straw came in many pieces that could not even fit together, won't be shopping there again.Our Response:

Carole A Davis 18 Feb 2025

Yea

Very helpful to a grandma

Susan Pene 17 Feb 2025

Exactly what I needed to help me give my grandson a gift he would enjoy without having to confer with his mom or dad.

Recent Customer 17 Feb 2025

Totally happy

Communication was good from time order was placed to when delivered. At first I was hesitant not knowing anything about the company. Also the parents of the children Ibought for had not heard of the company. It’s when I was getting updates on the order with tracking information on the delivery, that reassured me. Something in the communication seemed more personable than ordering from Amazon The gifts were perfect too!

Recent Customer 17 Feb 2025

Unique gifts and birthday reminders

Excellent service. I especially like the birthday reminders I get year after year. I never forget to buy a gift and find unique gifts on this site.

Robert stengle 15 Feb 2025

Outstanding as always!

Recent Customer 15 Feb 2025

Love Wicked Uncle

I have been buying from Wicked Uncle for that last few years. I can find the most unique gift for my grandkids and my friend kids. Iwould recommend them for great kids toys.

Recent Customer 14 Feb 2025

The order I placed was filled rapidly and shipped in time for the birthday boy's party.

Recent Customer 14 Feb 2025

Great place to find fun stuff

I’ve never had a consumer problem, my items have always come on time and are exactly as described. I’ve never been disappointed

Laurie Velasquez 14 Feb 2025

Doing what you say you're going to do is not overrated

As usual I was under the gun for my granddaughter's birthday and wicked Uncle delivered on time wrapped andpulled. My sorry butt out of the fire. Thank you wicked Uncle. This is my second purchase and there will be more. I love it when things happen the way they're supposed to.

Recent Customer 14 Feb 2025

Thoughtful selection of great products - toys but also educational items that our grandkids and especially their parents love.

Recent Customer 13 Feb 2025

Appropriate age toys

Online catalog is easy to navigate with age appropriate articles. STEM projects were great ( marble slide, catapult for older kids provided hours of fun!). Just purchased for 4 yr old brother.

Recent Customer 12 Feb 2025

I was very pleased that the item I ordered came quickly and my grandson loved it!

Recent Customer 9 Feb 2025

Wicked Good Uncle!

Always helpful and fun to peruse the website. Love the ideas. Orders are easy to make and are quickly received!

Recent Customer 8 Feb 2025

DELIGHTS OF WICKED UNCLE SHOPPING EXPERIENCE

Shopping on Wicked Uncle is a true delight. You know whatever you purchase will be totally unique. Unique is a priority with me aswell as timely service and quality. I discovered them close to two years ago and have been totally delighted. You will find things you were not even looking for that are totally delightful and demand purchase. Give it a shot-you will be delighted and children love what I have shipped to them. Marian Lawrence Roseville/CA 02/06/25

MARIAN LAWRENCE 7 Feb 2025

Coolest Aunt 3 years running thanks to Wicked Uncle!

Wicked Uncle is great and is the go-to for maintaining superiority at the “coolest Aunt in the world”! Here I find giftsthat the kids love, that the parents love the kids to have, and that are completely different than what you get from BigEvil.com

Kathy 7 Feb 2025

Love it

Products are unique. Service is quick. Easy to manage. Love the jokes

Recent Customer 6 Feb 2025

Success!

On time. Great items

Recent Customer 6 Feb 2025

Headlamp for 5 year old

I purchased a head spotlight that looked like a dinosaur and sounded like one! He loved it! He is 5.

Warley Robbie 5 Feb 2025

Very happy customer!!

I was looking for a birthday gift for my grand-nephew who was turning 4 when I came across Wicket Uncle online. I thought that they had agreat selection of age appropriate, educational toys to choose from. Then I was able to get the gift wrapped and a card sent as well, which was very convenient since I don't live in the same area as my grand-nephew. It was delivered in a timely manner. Everything was wonderful!! I am a very happy customer!!

Recent Customer 4 Feb 2025

It is February 2, and I still have not received the items I ordered on January 20 – that is two weeksOur Response:Hello, according to

Recent Customer 3 Feb 2025

Easy ordering process. Efficient and prompt shipping .

Recent Customer 31 Jan 2025